CleanMyMacX unable to open due to AVG Antivirus

AVG Performance
3

Hello Nevenka,

We regret the inconvenience caused. We'll clarify this of you.
AVG is aware of this detection. However, it is not a false detection, and in fact is a legitimate detection.
The reason for this detection is that the program was determined by AppEsteem, which is a third party reputable CyberSecurity authority, to be a deceptor. The following AppEsteem FAQ, (https://is.gd/8oc4JM), clarifies the deceptor classification.
You are encouraged to communicate your concern with CleanMyMac, so that they may comply with necessary guidelines not to be determined PUP.
If you still wish to use the 'CleanMyMac X' application, please disable scanning for PUPs from Preferences > Scanning.
Beyond disabling scanning of PUPs for File Shield, the only other potential work-around solution, is to set an exception for the file shield. After setting the exception, it may be necessary to reinstall the CleanMyMac application.
We hope this explanation and information helps clarify your concern.
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1

I cannot get CleanMyMac to open as the AVG Antivirus appears to be blocking it.  How do I resolve this?  Also I paid for an upgrade which is now not showing when I open the software.

2

Hello Nevenka,

We regret the inconvenience caused. We'll clarify this of you.
AVG is aware of this detection. However, it is not a false detection, and in fact is a legitimate detection.
The reason for this detection is that the program was determined by AppEsteem, which is a third party reputable CyberSecurity authority, to be a deceptor. The following AppEsteem FAQ, (https://is.gd/8oc4JM), clarifies the deceptor classification.
You are encouraged to communicate your concern with CleanMyMac, so that they may comply with necessary guidelines not to be determined PUP.
If you still wish to use the 'CleanMyMac X' application, please disable scanning for PUPs from Preferences > Scanning.
Beyond disabling scanning of PUPs for File Shield, the only other potential work-around solution, is to set an exception for the file shield. After setting the exception, it may be necessary to reinstall the CleanMyMac application.
We hope this explanation and information helps clarify your concern.
1/2