Hi Dri. technologies: once again I have been debited from my Visa account !! Now in the month of March !! I repeat the message that I already sent you and I request a refund on my Visa card immediately. I have not ordered any purchases, please delete me from your records immediately. Here's the previous message:"my Visa card has been debited without my authorizing any purchase, but also, on two occasions in the same account statement, with two different amounts. I require that these amounts be returned to me immediately (39.99 and 49.99 US dollars) on my Visa credit card Also, I require that they delete my data from their databases, until I order a purchase. I hope the reimbursement of these amounts in the shortest term. Without other particular, R. Viscardi ".
Hi Ricardo,
AVG Support via community forum is available only in English. For a translation, for example you can use https://translate.google.com
We are sorry to know that you would to cancel your subscription.
I have initiated the refund for $49.99 & $39.99
The refund will be returned to the payment method used to make your purchase within 5 business days.
DRI Avg Technologies: mi tarjeta Visa ha sido debitada sin que yo autorizara ninguna compra, pero además, en dos oportunidades en un mismo estado de cuenta, con dos importes diferenes. Requiero que me sean devuelto de inmediato esos importes (39,99 y 49,99 US dólares) sobre mi tarjeta de crédito Visa. Asimismo, requiero que borren mis datos de sus bases de datos, hasta que yo no ordene una compra.
Espero el reintegro de estos montos en el más breve plazo.
Sin otro particular, R. Viscardi.
Hi Dri.technologies: I require that these amounts be returned to me immediately (39.99 and 49.99 US dollars) on my Visa credit card Also, I require that they delete my data from their databases, until I order a purchase. I hope the reimbursement of these amounts in the shortest term. Without other particular, R. Viscardi
The support available here is in English currently. You can for example use Google Translator (https://tinyurl.com/y6amclfe) for translation purpose.
It seems that you've overlooked our previous messages. However, please be informed that the refund has been already processed. If it isn't reflected in your account, please reach your bank once to inquire about this & get back to us for further queries.
DRI Avg Technologies: I translate my previous message "my Visa card has been debited without my authorizing any purchase, but also, on two occasions in the same account statement, with two different amounts. I require that these amounts be returned to me immediately (39.99 and 49.99 US dollars) on my Visa credit card Also, I require that they delete my data from their databases, until I order a purchase. I hope the reimbursement of these amounts in the shortest term. Without other particular, R. Viscardi ".