Computer crashed after AVG download

Missy, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Missy,
We regret for the inconvenience caused. Please confirm whether you are getting this error while you try to install any other application. Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot  to send the screen shot. Thank you.

My new computer is displaying a 'hard err' message after I downloaded AVG antivirus. Any ideas on what to do?

Hello Missy,
We regret for the inconvenience caused. Please confirm whether you are getting this error while you try to install any other application. Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot  to send the screen shot. Thank you.