Hello Yolanda,
Thank you for contacting AVG Community Support.
We understand your concern regarding computer freezes.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know from when you started facing this issue?
Have you change anything in AVG subscription?
Exactly when you are PC freezes? While accessing any websites or opening any files or folders?
Does a specific error message appear when you encounter this issue?
If so, would you be so kind as to forward me a screenshot of it?
It would help me understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here.(| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home))
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
Hello Yolanda,
Thank you for contacting AVG Community Support.
We understand your concern regarding computer freezes.
We are really sorry to know this. We'll certainly check and help you out.
Could you please let us know from when you started facing this issue?
Have you change anything in AVG subscription?
Exactly when you are PC freezes? While accessing any websites or opening any files or folders?
Does a specific error message appear when you encounter this issue?
If so, would you be so kind as to forward me a screenshot of it?
It would help me understand the issue better and provide you with a more efficient solution. If needed, please find a quick guide on how to take a screenshot here.(| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home))
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.