Hello, Dave.
Thank you for reaching us here for help. Please provide us with a screenshot ( http://avgclick.me/getscreenshot ) of the 4 digit strings that you are looking at to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
I have an AVG Subscription for 5 computers. I lost a computer and have added a new one 4 months ago and entered my license number and it appeared to be up and running. Now I find it is running on AVG free. I tried to enter my current license and I find that it won't take it. The license is good until November 2018, but when I enter it, the format takes 4 digit strings and my license number has 5 digit strings. How do I get my replacement computer on my license?
Hello, Dave.
Thank you for reaching us here for help. Please provide us with a screenshot ( http://avgclick.me/getscreenshot ) of the 4 digit strings that you are looking at to assist you further. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.