Computer useless

The computer times out every web page, even this one took 7 minutes and 3 attempts to load, IMAP times out making emails useless. I'm thinking I made a mistake buying AVG, the only fix I know for sure is to reformat the drive, reload windows. I know that works because I did it yesterday and the computer worked great, emails worked all good until I put in the activation code. Anyone else experienced this ?

Hi Greg,

We regret the inconvenience caused. We'll look into this and help you.
To narrow it down that AVG is causing this, please disable your AVG Internet Security temporarily and check if the issue persists.
Refer to this article to disable your AVG Internet Security.
Keep us updated.

Thanks for the quick reply, I'm 100% certain it's avg causing it, It's a 64bit windows 10. I'm going to reformat it again tomorrow. Although I've paid for the full suite I will only load the basic avg free. We just can't use the computer with the full avg on it. We don't have very fast internet, in peak times it's 10mbit/sec download and 1.5mits/sec upload. I think this is reason we are slowed down so much.

Hi Greg,

We regret the inconvenience caused. We'll look into this and help you.
To narrow it down that AVG is causing this, please disable your AVG Internet Security temporarily and check if the issue persists.
Refer to this article to disable your AVG Internet Security.
Keep us updated.