Hello Albert, I apologize for the inconvenience caused. I request you to reboot the computer and run AVG remover tool to uninstall AVG from your computer. Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
.Althoug you can see that AVG is working on the background, I cannot open it when doublle clicking.
While configuring, AVG stops at about 75%. I cannot remove AVG from my computer.
1.ERROR MESSAGE: MFR is already running and only one instance is allowed at a time.
ERROR CODE: OXE001D026 or OXEOO1d26.
What do you advise me to do?
Hello Albert, I apologize for the inconvenience caused. I request you to reboot the computer and run AVG remover tool to uninstall AVG from your computer. Please run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe