Connection to VPN

AVG VPN
6

Yes I get the following message

                            
                                                          Connection failure
 
                                      It is not possible to  establish connection

5

Hi Peter,

We are sorry to hear this.

We will help you to resolve the issue.

Are you getting any error message when the connection gets stopped?

If so, please share us the screenshot of the error message.

Keep us posted.

1

Suddenly the connection to VPN has stopped to work allthough the subscription has been renewed up to 17 th.november 2021.
Abonnement number: [activation code removed]
Activation code: [activation code removed]  

3

Yes I get the following message

                            
                                                          Connection failure
 
                                      It is not possible to  establish connection

2

Thank you for providing the error message, Peter.

Did you try to connect to a different location by clicking on 'Change location' on Secure VPN user interface?

If you encounter any error, please share us the screenshot.

You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

4

Hi Peter,

We are sorry to hear this.

We will help you to resolve the issue.

Are you getting any error message when the connection gets stopped?

If so, please share us the screenshot of the error message.

Keep us posted.