Hi Marilyn,
We're glad to help you with your request through this channel.
Upon checking your account, we're unable to locate the charges. You might have used your alternate or old email address to subscribe AVG license.
An email requesting few info has been sent to you. Please revert to us via email with the info to locate the charges & help you further.
Also, in future, if you wish to reach us regarding billing queries, you can visit this link to raise a request, chat or call.
I need to contact customer care regarding money taken out of my account for, what I thought was a free trial years ago. I've had an Apple computer for the past 8 years so have not used AVG. Can someone please advise how I can contact someone to sort this out? This is my 3rd attempt. I can't find an email address, telephone no, etc. I have no order number or date, so I'm stuck! My bank has now blocked AVG from deducting any more money. Any help much appreciated
Hi Marilyn,
We're glad to help you with your request through this channel.
Upon checking your account, we're unable to locate the charges. You might have used your alternate or old email address to subscribe AVG license.
An email requesting few info has been sent to you. Please revert to us via email with the info to locate the charges & help you further.
Also, in future, if you wish to reach us regarding billing queries, you can visit this link to raise a request, chat or call.