Contacting AVG Customer Care

AVG Protection
3

Hi Dianne.
Sorry to hear about the inconvenience caused.
This could be due to traces from previous installation is blocking the installation. I'd request you to run AVG Clear and Remover tools to remove the remnants from previous installation and try the installation.
Click this link for steps to download and run AVG Clear and Remover tools.
If you need anything else, do not hesitate to let us know.

1

I recently upgraded my AVG subscription to AVG ultimate for 5 or 6 computers. Today I uninstalled AVG on two computers for updates. One successfully reinstalled without any issues but on the other I have an installation failed sign at completion with an error code 0xC0070643. How do I resolve??

2

Hi Dianne.
Sorry to hear about the inconvenience caused.
This could be due to traces from previous installation is blocking the installation. I'd request you to run AVG Clear and Remover tools to remove the remnants from previous installation and try the installation.
Click this link for steps to download and run AVG Clear and Remover tools.
If you need anything else, do not hesitate to let us know.