Hello Paul,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged for the subscription each year afer canceled the subscription and apologies for the inconvenience caused. We'll certainly check and help you out.
As it isn't advised to share the order number in public forum, we've removed the order number also this is not recommendable to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.
Morning,
I cancelled my subscription in 2022, yet you continue to charge my credit card every year. I receive no confirmation or correspondence from you, and your system shows I last subscribed in 2021, yet the charge goes off each year.
Original order number: (Removed order number)
I can find no other way to contact you to resolve this matter. Please advise.
Hello Paul,
Thank you for contacting AVG Community Support.
We are really sorry to know that you have been charged for the subscription each year afer canceled the subscription and apologies for the inconvenience caused. We'll certainly check and help you out.
As it isn't advised to share the order number in public forum, we've removed the order number also this is not recommendable to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.