Hello Dorothy,
As per our record, auto renewal service for your AVG Internet Security (1 Computer) was already cancelled.
We believe that it would have happened due to the change that we made with our payment gateway.
Digital River is our eCommerce provider which manages the online sale and distribution of AVG products and services.
Hence, we request you to renew the subscription manually and then you should be able to get the auto renewal service enabled.
If you need help with the renewal, do contact our sales team using this https://support.avg.com/support_sales_chat link.
Thank you.
Hello Dorothy,
As per our record, auto renewal service for your AVG Internet Security (1 Computer) was already cancelled.
We believe that it would have happened due to the change that we made with our payment gateway.
Digital River is our eCommerce provider which manages the online sale and distribution of AVG products and services.
Hence, we request you to renew the subscription manually and then you should be able to get the auto renewal service enabled.
If you need help with the renewal, do contact our sales team using this https://support.avg.com/support_sales_chat link.
Thank you.
I opted for continuous subscription and automatic renewal so I would not get pop up warnings that my account was about to expire.
Please confirm that I am on continuous subscription and that I will still be protected after Jan 30 2020.
Also, I want reassurance that these Dire pop-up messages will cease