Correct license number is not accepted

Hello Robin,
We apologize for the inconvenience caused. On verifying your records with us, we could locate your product "AVG Internet Security (1 computer)". Is that the product you are trying to activate? We also would like to keep you informed that AVG license numbers are case sensitive. Please enter all the characters as it is mentioned. All the characters are to be entered in Uppercase along with the hyphen symbol (-). Thank you.

the download wont accept my product license number

Hello Robin,
Please try to copy and paste the license number using the instructions on the article http://avgclick.me/1GBmfmK and check whether it resolves the issue.
Thank you.

Robin, Also have a look @ this AVG article (http://avgclick.me/1Jmbib9).
AVG Guru

Hello Robin,
We apologize for the inconvenience caused. On verifying your records with us, we could locate your product "AVG Internet Security (1 computer)". Is that the product you are trying to activate? We also would like to keep you informed that AVG license numbers are case sensitive. Please enter all the characters as it is mentioned. All the characters are to be entered in Uppercase along with the hyphen symbol (-). Thank you.

Robin,
Pleased to see that you appear to be now sorted. Feel free to let us know if you require any further assistance. Thank you.

Thanks for your help all done now

Thanks for your help all done now