Hello Kathleen,
Please do not share publicly any personal information here due to security reason. So i have removed the Order ID from your description.
I have checked the Order Id and see that the payment has been successfully processed for AVG Internet Security (2 computers) and it is valid until 2019.12.11. To activate the program with your new license number on your Pc, please refer this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number.
If you face any difficulties with the activation, please let me know to assist further.
Hello
my subscription renewed, and I received the invoice but I need to update my credit card information so my payment will go through. I was not able to find how to do that on my account profile. My subscription is due to expire on 12/11/17 and my order # is 701-9710473
can you please help? Thank you!
Hello Kathleen,
Please do not share publicly any personal information here due to security reason. So i have removed the Order ID from your description.
I have checked the Order Id and see that the payment has been successfully processed for AVG Internet Security (2 computers) and it is valid until 2019.12.11. To activate the program with your new license number on your Pc, please refer this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-AntiVirus-or-Internet-Security-with-a-new-license-number.
If you face any difficulties with the activation, please let me know to assist further.