According to 2 AVG employees this is a false-positive and an update is rolling out to address it. Source: https://support.avg.com/answers?id=906b0000000TlvKAAS
November 24, 2017
Jan | AVG Employee (AVG Technologies)
Hi all, I'd like to inform you that we have fixed this false positive detection and update is being rolled out.
We are sorry for any inconvenience this may have caused you.
November 24, 2017
Balasubramanian (AVG Technologies) :
Hello Paul,
I understand the inconvenience.
I confirm that, we have fixed this false positive detection and update is being rolled out.
Please update your AVG program and check whether this threat appears.
Thank you.
Hi Mark, I'd like to inform you that this was false positive detection. We have fixed our database and releasing update as we speak.
Please update your AVG to fix this and let us know if you have any questions.
Have a great day.
Hello Mark,
I understand the inconvenience.
Please provide the screenshot of AVG threat detection window to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Internet Security is giving me this warning …
"";"Could be a potentially unwanted application Linux/Miner, c:\Windows\System32\cryptbase.dll";"Unresolved"
I'm unable to fix or remove the threat. What can I do?
Thanks
Mark
Thank you for checking it.
In this case, I request you to get our additional support help.
An email instruction has been sent which will help you to get connected with our additional support.
If the email is not found in inbox do check in spam and junk folders.
I'm trying to set it from Japanese to English.
I can see the button in the top right of the installer, but clicking it does nothing. No menu comes up.
Hello Mark,
I understand the inconvenience.
Please provide the screenshot of AVG threat detection window to assist further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
According to 2 AVG employees this is a false-positive and an update is rolling out to address it. Source: https://support.avg.com/answers?id=906b0000000TlvKAAS
November 24, 2017
Jan | AVG Employee (AVG Technologies)
Hi all, I'd like to inform you that we have fixed this false positive detection and update is being rolled out.
We are sorry for any inconvenience this may have caused you.
November 24, 2017
Balasubramanian (AVG Technologies) :
Hello Paul,
I understand the inconvenience.
I confirm that, we have fixed this false positive detection and update is being rolled out.
Please update your AVG program and check whether this threat appears.
Thank you.