I’m just going in circles on this site. Contact Support. Choose Specifics. Log in. Contact Support. Choose Specifics. I’ve renewed my subscription just now. Payment went through. Multiple subscriptions are bizarrely showing up under my ONE account and it’s also saying Payment failed when I can see the payment successfully processed on my credit card. I can’t get help!! I need an email address or chat box or phone number or something to reach an actual person at AVG to sort all this out.
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I am having exactly the same issue as you. I want to find out how much the subscription is for the year and an invoice would be helpful. I have tried customer support but I seem to keep going around in circles. There does not seem to be a human to be contacted! I am considering moving to another anti-virus supplier if someone does not find a way to contact me. Seriously irritating.
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Hi @Murray_Hahn,
Sorry, you are having difficulties contacting AVG support.
If you go to the Help Centre then you can select Account & Billing> Purchase & Renewals help and a member of the team can assist you.