Hi Stefano.
We're sorry to hear that you have decided to cancel the subscription.
The trial order is registered to a different email address than the one you used to contact us here.
We have cancelled the automatic renewal and sent a notification to the registered email address, please check your inbox and spam box as well.
We'd also request you to refrain from posting your personal or order details on this public forum for security reasons.
good morning, I would like to deactivate my trial subscription no. QZSFSA-HTNL82-5xxxxx. Original order number: 213071xxxx Original order date: March 31, 2020
ok,
sorry, I did not know how to contact you to communicate my cancellation