Hello Anne,
I understand the inconvenience caused. The first time defragmentation will take some time to complete. The time is taken for defragmentation also depends on space used on your hard disk. Please skip the defragmentation option in Maintenance scan by going to AVG PC TuneUp->Maintenance settings icon(gear wheel icon) in Maintenance tab->1-click maintenance tab->uncheck 'Defragment disk' option and click 'apply' to save changes. Once you are done with that, you can also defragment by going to All functions tab in AVG PC TuneUp->Hard disks-> Defragment disk. It will show the estimated time and progress of defragmentation.
Best regards,
Alok.
Two weeks after last using it, I turned on AVG PC Tuneup at 5:15 AM. It is now 9:28, and the defragmentation segment is still running – by no means the first time this has happened. Why is it taking so long?
Hello Anne,
I understand the inconvenience caused. The first time defragmentation will take some time to complete. The time is taken for defragmentation also depends on space used on your hard disk. Please skip the defragmentation option in Maintenance scan by going to AVG PC TuneUp->Maintenance settings icon(gear wheel icon) in Maintenance tab->1-click maintenance tab->uncheck 'Defragment disk' option and click 'apply' to save changes. Once you are done with that, you can also defragment by going to All functions tab in AVG PC TuneUp->Hard disks-> Defragment disk. It will show the estimated time and progress of defragmentation.
Best regards,
Alok.