Defragmentation

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2

I am sorry, but I do not even know what you mean by:
Dump of frozen DriveDefrag.exe (right click in Task manager on it and chose Create Dump File).
I am just a PC-user and absolutely no expert, so I tried my very best.
I could not find DriveDefrag.exe in the task maganer, so I started the defrag in AVG.
Then tried to make a dump file, but got an error massage: "can not create dump file"and "Acces denied". And when I close the AVG PC TuneUP, the DriveDefrag.exe is gone from the Task manager.
So, I do not know what to do.

9

I am sorry, but I do not even know what you mean by:
Dump of frozen DriveDefrag.exe (right click in Task manager on it and chose Create Dump File).
I am just a PC-user and absolutely no expert, so I tried my very best.
I could not find DriveDefrag.exe in the task maganer, so I started the defrag in AVG.
Then tried to make a dump file, but got an error massage: "can not create dump file"and "Acces denied". And when I close the AVG PC TuneUP, the DriveDefrag.exe is gone from the Task manager.
So, I do not know what to do.

7

Ton, Re AVG Community Support expert assistance… They will attend to your posting @ their earliest convenience but please bear in mind it's now the weekend (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) in Brno, Czech Rep…
AVG Guru

1

I am trying to defrag an external backup HD of 1.5 TB for days now. Somehow AVG Tune-up gets stuck halfway and has stopped the defrag. There is no error message, but Avg-defrag is more or less permanently stuck on "5 hours to go" and nothing seems to happen.
I have spent at least 10 hours to defrag right now. Seems a bit too much ?

Any clues ?

6

Hi Ton,
You did it right, but you have to be administrator (Windows account) to do it.
Thanks

3

Hi Ton,
In order to analyze it please provide us with (http://support.avg.com/SupportArticleView?q=ftp&urlname=How-to-upload-a-file-to-our-FTP-server&retURL=search) Dump of frozen DriveDefrag.exe (right click in Task manager on it and chose Create Dump File).
Thanks

5

Ton, Re AVG Community Support expert assistance from Brno, Czech Rep… They will attend to your posting @ their earliest convenience but please bear this in mind i.e. Workdays [Mon-Fri] 9:00am - 5:00pm CET.
AVG Guru

4

Ton, Re AVG Community Support expert assistance… They will attend to your posting @ their earliest convenience but please bear in mind it's now the weekend (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) in Brno, Czech Rep…
AVG Guru

8

Hi Ton,
You did it right, but you have to be administrator (Windows account) to do it.
Thanks