Deleting a File From Quarantine

AVG Protection
1

Windows 7
AVG AntiVirus Free 24.10.9535 (build 24.10.9535.881)

I have a file in quarantine that I cannot delete.  I select the box to the left of it and then select the Delete button.  Nothing happens.  How do I get ride of it?

3

Hello David,

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to delete file saved in quarantine. We are glad to help you. 

Could you please restart the device once and check whether you can delete the file? If you are still unable to remove, kindly share us the screenshot of it. So, we can check and help you.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

2

Hello David,

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you are unable to delete file saved in quarantine. We are glad to help you. 

Could you please restart the device once and check whether you can delete the file? If you are still unable to remove, kindly share us the screenshot of it. So, we can check and help you.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.