Hello
I just purchased a new AVG license after discovering my existing AVG had been replaced by Avast and I had contracted a virus. The virus is resolved however I cannot convert AVG from passive to active mode despite uninstalling Avast. I do not have any other third party protection
Leonie
Hello Leonie,
We will check this for you. It is not recommended to install two Antivirus in the same device to avoid conflicts. Could you share the screenshot http://support.avg.com/SupportArticleView?urlname=Create-screenshot of your AVG user interface to check and assist you further?