Hi Nathan,
We are glad to look into this and help you.
May I know in which device you are facing this issue please?
Is it Windows PC or Mac OS?
If possible, could you please share us the screenshot of device scanning for open ports in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/3PHWQxN
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Its Windows PC. Below is the screenshot of the AVG warning. I clicked "ignore". How can I undo this?
Hi Nathan,
We are glad to look into this and help you.
May I know in which device you are facing this issue please?
Is it Windows PC or Mac OS?
If possible, could you please share us the screenshot of device scanning for open ports in order to check and help you further?
For taking a screenshot, please refer to this article: https://bit.ly/3PHWQxN
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.
Hi, a device on my companies' network was flagged as possible threat as it was scanning my computer for open network ports. I accidently clicked ignore. How can I reverse this instruction? I cannot find anything in settings > blocked and allowed apps. Thanks
The day after you billed me I cancelled my AVG account. Why hasn't AVG refunded my money?
Thank you for sharing the screenshot, Nathan.
We have sent you an email asking you to connect with our AVG free remote technician and please reply to that email for further assistance.
Thank you.
Hi Cecil,
We're glad to help you.
Please write back to us in your own post, to proceed further.
Thank you in advance!