Hello Paula,
We are sorry to know that you didn't receive the offer which was promised.
We request you to apply for refund using this link: https://support.avg.com/RefundForm?l= and to purchase the license for AVG with an offer please contact our technical chat support using this link: https://support.avg.com/support_tech_chat .
Please feel free to contact us if you need any assistance.
I did a trial scan with AVG Tune-up and decided to buy 1 year. I had about 8 minutes before the offer expired. However, I was charged the full price. I would like a refund, please.
Hello Paula,
We are sorry to know that you didn't receive the offer which was promised.
We request you to apply for refund using this link: https://support.avg.com/RefundForm?l= and to purchase the license for AVG with an offer please contact our technical chat support using this link: https://support.avg.com/support_tech_chat .
Please feel free to contact us if you need any assistance.