Hi Celestino,
AVG support is currently provided in English only.
Please reply your query in English to check and assist you further.
Thanks,
Vishnu Vardan
SALUTONI A TUTTI
LO SCORSO ANNO MI SONO CONVINTO A EFFETTUARE L' ABBONAMENTO AVG ANTIVIRUS ULTIMATE E TUNE UP. I PRIMI MESI TUTTO OK POI CAUSA VIRUS HO DOVUTO FORMATTARE TUTTO DIETRO CONSIGLIO DELLA MICROSOFT DI MILANO, MI HANNO FORNITO IL SOFTWARE WINDOWS 10 64 BIT. ORA TUTTO OK MENO I PROGRAMMI AVG. LE DUE ISTALLAZIONI NON ERANO COMPATIBILI HO FUNZIONAVA L'ANTIVIRUS OPPURE TUNE UP. HO TENUTO SOLO TUNE UP. ORA L'ABBONAMENTO STA PER SCADERE E MI CHIEDONO IL RINNOVO. HO PROVVEDUTO A CHIUDERE IL PAGAMENTO AUTOMATICO IN MODO CHE NON MI POSSONO SOTTRARRE SOLDI SENZA AUTORIZZAZIONE.
NON COMPRENDO COME SI PUO' METTERE IN VENDITA SOFTWARE SENZA ASSISTENZA TECNICA IN LINGUA ITALIANA
SALUTI A TUTTI
LO SCORSO ANNO MI SONO CONVINTO A EFFETTUARE L' ABBONAMENTO AVG ANTIVIRUS ULTIMATE E TUNE UP. I PRIMI MESI TUTTO OK POI CAUSA VIRUS HO DOVUTO FORMATTARE TUTTO DIETRO CONSIGLIO DELLA MICROSOFT DI MILANO, MI HANNO FORNITO IL SOFTWARE WINDOWS 10 64 BIT. ORA TUTTO OK MENO I PROGRAMMI AVG. LE DUE ISTALLAZIONI NON ERANO COMPATIBILI HO FUNZIONAVA L'ANTIVIRUS OPPURE TUNE UP. HO TENUTO SOLO TUNE UP. ORA L'ABBONAMENTO STA PER SCADERE E MI CHIEDONO IL RINNOVO. HO PROVVEDUTO A CHIUDERE IL PAGAMENTO AUTOMATICO IN MODO CHE NON MI POSSONO SOTTRARRE SOLDI SENZA AUTORIZZAZIONE.
NON COMPRENDO COME SI PUO' METTERE IN VENDITA SOFTWARE SENZA ASSISTENZA TECNICA IN LINGUA ITALIANA
SALUTI A TUTTI
Celestino, from the translation provided by Alan we understand that you were asked for the renewal as you have already reported for the cancellation for your AVG Internet Security and AVG PC TuneUp subscription.
And you are looking for technical assistance in Italian. Am I right?
Hi Celestino,
AVG support is currently provided in English only.
Please reply your query in English to check and assist you further.
Thanks,
Vishnu Vardan
Celestino, This Community is basically only English language.. Query translation....
[Italian to English]
DIFFICULTY DISDEPT SOFTWARE AVG
SALUTONI TO ALL
THE LAST YEAR I'VE CONVINED TO MAKE THE AVG ANTIVIRUS ULTIMATE AND TUNE UP SUBSCRIPTION. THE FIRST MONTHS ALL OK BECAUSE CAUSES VIRUSES I HAVE TO FORMAT ALL BEHIND THE MICROSOFT COUNCIL OF MILAN, I HAVE SUPPLIED THE WINDOWS 10 64 BIT SOFTWARE. NOW EVERYTHING OK LESS AVG PROGRAMS. THE TWO INSTALLATIONS WERE NOT COMPATIBLE I WORK THE ANTIVIRUS OR TUNE UP. I HAVE HELPED TUNE UP ONLY. NOW THE SUBSCRIPTION IS STAYING AND I ASK FOR RENEWAL. I HAVE PROVIDED TO CLOSE THE AUTOMATIC PAYMENT SO THAT I CANNOT SUBMIT MONEY WITHOUT AUTHORIZATION. DO NOT UNDERSTAND HOW YOU CAN SELL THE SOFTWARE WITHOUT TECHNICAL ASSISTANCE IN ITALIAN LANGUAGE
GREETINGS TO ALL
AVG Guru
[Italian to English]
DIFFICULTY DISDEPT SOFTWARE AVG
SALUTONI TO ALL
THE LAST YEAR I'VE CONVINED TO MAKE THE AVG ANTIVIRUS ULTIMATE AND TUNE UP SUBSCRIPTION. THE FIRST MONTHS ALL OK BECAUSE CAUSES VIRUSES I HAVE TO FORMAT ALL BEHIND THE MICROSOFT COUNCIL OF MILAN, I HAVE SUPPLIED THE WINDOWS 10 64 BIT SOFTWARE. NOW EVERYTHING OK LESS AVG PROGRAMS. THE TWO INSTALLATIONS WERE NOT COMPATIBLE I WORK THE ANTIVIRUS OR TUNE UP. I HAVE HELPED TUNE UP ONLY. NOW THE SUBSCRIPTION IS STAYING AND I ASK FOR RENEWAL. I HAVE PROVIDED TO CLOSE THE AUTOMATIC PAYMENT SO THAT I CANNOT SUBMIT MONEY WITHOUT AUTHORIZATION. DO NOT UNDERSTAND HOW YOU CAN SELL THE SOFTWARE WITHOUT TECHNICAL ASSISTANCE IN ITALIAN LANGUAGE
GREETINGS TO ALL
AVG Guru