Hello Sumbawiera.
We appreciate you contacting us about this payment. This order was placed because you agreed to automatic extension of your subscription when you originally purchased AVG Internet Security - Unlimited (1 year subscription). We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We would like to inform you that the refund of your order has been started.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail from avg.cs@digitalriver.com.
If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Hello,good day pleass I recieved a notification that 101usd has been charged to my account.I do not know what and why you all keep charging me for.this is my order number 594235xxxxx.I did not really know i asked or agreed to an automatic renewal of the avg products.please i am sorry can you refund my money as i am in a tight financial condition now and i will do a manual renewal when i have money.Please If you can cancel any subscription i have with AVG.I am not in the financial stand to make these purchases. Please i am requestng for a refund
Hello,alright i should be checking my email more often then because i have not seen the email about it due payment.Please thank you and yes i would be very happy about the refund.ANd please if you can please cancel any subcription i have for now until i can pay for it and i will manually renew them.I will check for the separate email and the confiramtion email later.Thank you.
You are most welcome.
We'd like to confirm that you will not be charged for automatica renewal in future.
We'd like to confirm that you will not be charged for automatica renewal in future.
Hello Sumbawiera.
We appreciate you contacting us about this payment. This order was placed because you agreed to automatic extension of your subscription when you originally purchased AVG Internet Security - Unlimited (1 year subscription). We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We would like to inform you that the refund of your order has been started.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail from avg.cs@digitalriver.com.
If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
We appreciate you contacting us about this payment. This order was placed because you agreed to automatic extension of your subscription when you originally purchased AVG Internet Security - Unlimited (1 year subscription). We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 30 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
We would like to inform you that the refund of your order has been started.
Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail from avg.cs@digitalriver.com.
If you have not received the separate email, please check your junk or spam mail filters.
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Alright.Thank you.will be looking forward to the refund getting through.Thank you so much.
Welcome, Sumbawiera. Feel free to contact us if you need any further help.