Hello Maureen.
We'll certainly clarify this charge. Please note that Digital River (abbreviated DR) is our e-commerce partner that is processing payments for some AVG orders. It is not a scam. As per our records, you bought a new AVG Internet Security - Unlimited (1 year subscription) on 4th Feb 2019 and paid A$ 44.99.
This product can be installed on unlimited no. of Windows and Android devices. Do you need any assistance to install or activate this product on your devices?
I have been charged $69.99 in Jan and $89.99 in Feb from DIGITALRIVER IRELAND on two of my credit cards repectively. Is this a scam?
I have been charged $44.99 in February from the above company. Is this a scam? Have noted comments on the net stating that this company is not genuine, as is DIGITALRIVER IRELAND, without the Sydney in the title.
Hello Maureen.
We'll certainly clarify this charge. Please note that Digital River (abbreviated DR) is our e-commerce partner that is processing payments for some AVG orders. It is not a scam. As per our records, you bought a new AVG Internet Security - Unlimited (1 year subscription) on 4th Feb 2019 and paid A$ 44.99.
This product can be installed on unlimited no. of Windows and Android devices. Do you need any assistance to install or activate this product on your devices?
Hi Andrew,
If the bank statement shows DRI*AVG Technologies, then you have charged/renewed for AVG subscriptions and we'll certainly clarify the charges.
As we're not advised to get your account details in public post, you can create a new post/query to locate your charges or reach our AVG billing team via live chat or call support.
https://support.avg.com/support_sales?l=en
I have been charged $69.99 in Jan and $89.99 in Feb from DIGITALRIVER IRELAND on two of my credit cards repectively. Is this a scam?