Hello György,
We could not see a payment failure email notification sent to you for AVG.
As per our record, the auto renewal service was enabled for AVG TuneUp (60 day) trial that you signed up on 3rd November 2019.
You have received the prior email notification for it and the information about the charge that is going to debited.
You have cancelled the auto renewal service for the trial order today and hence, you will not be auto charged for it.
Thank you.
I received a message that my payment failed, but I didn't buy anything.
"DRI*AVG Technologies"
I Live in Hungary and this purchase is interpreted in USD.
I don't want to buy anything!
Can I cancle this purchase or something?
Please help me!
(Sorry to my english)
Hello György,
We could not see a payment failure email notification sent to you for AVG.
As per our record, the auto renewal service was enabled for AVG TuneUp (60 day) trial that you signed up on 3rd November 2019.
You have received the prior email notification for it and the information about the charge that is going to debited.
You have cancelled the auto renewal service for the trial order today and hence, you will not be auto charged for it.
Thank you.