Display message won't go away!

Hello Jay,
We are not clear about the issue you are facing with AVG from the previous post.
Could you please be more specific with the issue you are facing with AVG and provide us the name of the AVG program you have installed in your computer?
Thank you.

This message takes up alot of space on the screen and will not close. Rebooting will not close it.
User-added image

Hello Jay,
We apologize for the inconvenience caused.
I have sent you an email with necessary steps to get additional support to fix this issue.
Please review it and get back to us for any other queries.
Thank you.

Jay, The info was actually provided purely to assist Sreedevi (AVG Technologies). 
AVG Guru

Hello Jay,
We are not clear about the issue you are facing with AVG from the previous post.
Could you please be more specific with the issue you are facing with AVG and provide us the name of the AVG program you have installed in your computer?
Thank you.