Hello John,
We're glad to help you.
Fake Website Shield provides an encrypted connection between your web browser and AVG's own DNS server to prevent hijacking and ensure that the displayed website is the authentic one.
Fake Website Shield routes your connection using an IP address that is known and secure, even if the route may be slightly slower. This slight decrease in speed can be caused by the following factors:
There are some countries where AVG does not have a DNS server and accessing servers from an external country can be noticeably slower compared to using the default DNS.
The AVG IP may have a longer route to the same server than the default DNS IP address.
Some providers, including corporate networks, have their own DNS servers that sort and handle DNS requests. These servers may have different, locally based IP addresses that differ from the global IP address and may load web sites faster.
Some providers, including corporate networks, block or filter encrypted DNS requests, which may slow down or stop connections to AVG Fake Website Shield if the request waits for a timeout.
NOTE:To function properly, Fake Website Shield requires that UDP port 443 and UDP port 53 in your network firewall allow DNS with encryption.
Could you please temporarily disable the Fake web shield and check the status?
- Click the Payments tile on the main AVG Internet Security screen.
- Click the green (ON) slider above Fake Website Shield.
- Select for how long the feature will remain disabled, then click OK, stop to confirm the action.
-
The slider changes to red (OFF) and Fake Website Shield is disabled.