Hello Kathleen.
Thank you for contacting AVG Community Support.
We will send an auto-renewal reminder email before the change takes place and the email will have charge details and the charge date in it.
You can cancel your subscription if you want to cancel using the steps in the auto-renewal reminder email.
Let us know if you need any other help with AVG.
Thank you.
Because I can not find my account number and the bill got paid without being warned first I would like to know ahead of time what to expect and if possible some time in order to cancel before having to pay again for something I am not using - do not care to use as I have the service that came with my new computer.
Hello Kathleen.
Thank you for contacting AVG Community Support.
We will send an auto-renewal reminder email before the change takes place and the email will have charge details and the charge date in it.
You can cancel your subscription if you want to cancel using the steps in the auto-renewal reminder email.
Let us know if you need any other help with AVG.
Thank you.