Does not recognize new product key

General discussion
3

Hello Morgan,
I'm sorry to hear that you're experiencing issues with AVG Internet Security activation. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Internet Security activation issue.
Best regards,
Alok.

1

I renewed AVG for two years, but the product kery they sent does not work.  I keep getting a notice that the product has expired,and it is trying to get me to "purchase" an update.  I have already purchased, but can't get the key to work–even with copy and paste fromt he confirmation email they sent.

2

Hello Morgan,
I'm sorry to hear that you're experiencing issues with AVG Internet Security activation. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Internet Security activation issue.
Best regards,
Alok.