Hi Phyllis,
We will certainly check this for you.
We see that your AVG Ultimate subscription active under ph***@aol.com email address has been renewed on 2018-09-19. And you also have purchased the same AVG Ultimate subscription with ph******@g.mail.com email address on 2018-10-08.
Before proceeding with the refund for both the subscriptions, we will help you to merge both this subscriptions in a single AVG account, with additional 6 months license extension with your existing subscription period if you decide to stay with us.
If you still wish to proceed with the refund, please let us know to proceed further.
Thanks,
Vishnu Vardan
I was billed 29.99 twice and I did not tell you to bill my card so refund both of them and stop billing me for something I don't want. Don't charge anything on card ever again!!!
Hi Phyllis,
We will certainly check this for you.
We see that your AVG Ultimate subscription active under ph***@aol.com email address has been renewed on 2018-09-19. And you also have purchased the same AVG Ultimate subscription with ph******@g.mail.com email address on 2018-10-08.
Before proceeding with the refund for both the subscriptions, we will help you to merge both this subscriptions in a single AVG account, with additional 6 months license extension with your existing subscription period if you decide to stay with us.
If you still wish to proceed with the refund, please let us know to proceed further.
Thanks,
Vishnu Vardan