Hello Jayraj,
We regret for the inconvenience caused. On checking with your account we can see that you have made two initial purchases on 2.01.2017. We keep you informed that the first payment has been done successfully and another payment is declined from your side. Once the payment is declined from your side, the debited amount will be recredited through your bank. We assure you that no payment has been debited from our side as the date of 2.01.2017. In this case we personally suggest you to contact your bank regarding this. If you need more assistance regarding your billing and payment issues, we request you to get connect with our sales department through following https://support.avg.com/support_sales?l=en link.
Thank you.
Sir
I have purchased your Internet Security Product on 2.1.2017 for Rs.1551/- my order no.701-6184539.
My account was twice debited for which I have lodged a complaint to you and you replied it will be
recredited in another 5 to 10 days. According it was credited yesterday on 10.1.2017. But to my supriese once again you have debited my accountt for Rs.1551/-
Kindly rectify the mistatke atonce and credit me the amount.
With regard, JAYARAJ
Hello Jayraj,
We regret for the inconvenience caused. On checking with your account we can see that you have made two initial purchases on 2.01.2017. We keep you informed that the first payment has been done successfully and another payment is declined from your side. Once the payment is declined from your side, the debited amount will be recredited through your bank. We assure you that no payment has been debited from our side as the date of 2.01.2017. In this case we personally suggest you to contact your bank regarding this. If you need more assistance regarding your billing and payment issues, we request you to get connect with our sales department through following https://support.avg.com/support_sales?l=en link.
Thank you.