Double paid for my subcriptions for AVG and AVG Tuneup

AVG Protection
5

Hello Constance,

On checking your account, we see that you have recently purchased AVG Internet Security - Unlimited (1 year subscription), Virus Removal Assurance unlimited computers (1 year) and AVG TuneUp - Unlimited (1 year subscription) on 2019.1.9. These products can be used in multiple computers and it is eligible for refund.

You also have an AVG Internet Security 1 computer (1 year) and AVG PC TuneUp 1 computer (2 years) valid till 2019.12.9.

Would you like to get refund for the recent order?

1

I just paid for AVG internet protection, AVG PCtuneup and added an Assurance protection plan. When I got into my account I saw that my subscriptions did not expire until November 2019. I bought these updates because I received a message that my subscriptions had expired.

3

Hello Constance,

On checking your account, we see that you have recently purchased AVG Internet Security - Unlimited (1 year subscription), Virus Removal Assurance unlimited computers (1 year) and AVG TuneUp - Unlimited (1 year subscription) on 2019.1.9. These products can be used in multiple computers and it is eligible for refund.

You also have an AVG Internet Security 1 computer (1 year) and AVG PC TuneUp 1 computer (2 years) valid till 2019.12.9.

Would you like to get refund for the recent order?

2

Yes that would be great and thank you for your help

4

Thank you for the confirmation.

I have processed refund for the recent renewal of AVG Internet Security & AVG PC TuneUp and sent an email confirming the same.

6

Yes that would be great and thank you for your help