Hello Yu,
You've reached the AVG community support forum.
I am sorry to hear that you are unable to download battle eyes application. I would request you to disable the AVG Internet Security and try to download the application then check. To do that follow the article : disable AVG protection temporarily . After disabling the application let us know, if the issue persist or not. Please provide us the above information, so that, we could assist you further.
Looking forward to hearing from you.
Hello Yu,
You've reached the AVG community support forum.
I am sorry to hear that you are unable to download battle eyes application. I would request you to disable the AVG Internet Security and try to download the application then check. To do that follow the article : disable AVG protection temporarily . After disabling the application let us know, if the issue persist or not. Please provide us the above information, so that, we could assist you further.
Looking forward to hearing from you.
Hello,i met a problem when i'm playing the cycle frontier,this game requirs to download battleeyes but turns out it shows me the picture below(in case there's language barrier,it says the file download has been stop:"C:\Program Files\AVG\Antivirus\x86\aswhook.dll” )
Can anyone help me and tell me what to do?THANKS!
Thank you for taking the time to write back to us and sharing the screenshot, Yu.
We can help you with home products only.
I request you reach our business product support by clicking the below link: https://support.avg.com/business?l=en
Find "Contact us for business support" and click 'Contact us'
Our technical support team for business will help you with this.
We appreciate your patience and understanding.
Hi! The problem is still there even I turn off the protection. Is there somthing I did wrong?
BTW the AVG version I use is AVG business maybe there's something different with others.
Still need help! THANKS!