"Download Content" fails repeatedly

AVG Performance
5

Thank you for sharing the screenshot.

I request you to uninstall AVG TuneUp from control panel and install it again to check if you experience the same.

For the steps, I have sent an email to your registered email address.

Keep us posted.

4

Hi Kevin,

We'll certainly check and help you further.

Please share us the screenshot of the error message when clicking on fix and clean.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

1

After AVG TuneUp scans and identifies maintenance issues, when I try to "Fix and Clean", it returns a message that it cannot "download online content."

I JUST downloaded and installed the app Friday, and I am obviously connected to the internet.

So right now TuneUp is useless. Help!

3

Here's the screenshot:

Cannot get Online Content" Error

I get this error above ALL the time!

2

Hi Kevin,

We'll certainly check and help you further.

Please share us the screenshot of the error message when clicking on fix and clean.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.