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Hi Brenda,

This isn't the experience we want you to have. We acknowledge your refund request. 
If you reconsider, please let us know the operating system of your computer & share us the screenshot of the message that prompts to restart often.

Hi Brenda,

This isn't the experience we want you to have. We acknowledge your refund request. 
If you reconsider, please let us know the operating system of your computer & share us the screenshot of the message that prompts to restart often.