Downloads never complete downloading

Hello Lynelle,

I understand how difficult this is for you.

Please send me the screenshot http://avgclick.me/getscreenshot of the error message or the installation window to assist further.

I have tried 4 times. After an hour ,the PC tuneup download remains on 46% and Internet security at 80%. Consequently when I try to activate with the correct activation numbers , it says it is incorrect.

Lynelle, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

Hello Lynelle,

I understand how difficult this is for you.

Please send me the screenshot http://avgclick.me/getscreenshot of the error message or the installation window to assist further.