This is the same with me emailed all info as they can not find transaction still waiting reply not happy
again all i have is this #2514061B01SFJR1EM, that is before the charge onmy credit card
Hello Linda,
We could not find the charge under the account that you have provided for AVG community.
Hence, we have sent an email and requested few details which could help us to locate the exact account.
Please revert to the email without changing the subject.
Thank you.
i got a bill on my credit card statement for this and it is an unauthorized transaction. how do i get a refund?
Hi Jean,
We have replied to your original post: https://support.avg.com/answers?id=9065p000000gj7y.
Please keep up the conversation through single thread in order to get quick assistance.
Thank you.
This is the same with me emailed all info as they can not find transaction still waiting reply not happy
Hello Linda,
We could not find the charge under the account that you have provided for AVG community.
Hence, we have sent an email and requested few details which could help us to locate the exact account.
Please revert to the email without changing the subject.
Thank you.
again all i have is this #2514061B01SFJR1EM, that is before the charge onmy credit card
Hi Kevin,
We acknowledge your request for refund.
Please post your own query so we get enough details to locate your account in our database and proceed with your request.
It isn't recommended to share the order info over this post, Linda.
However, we're unable to locate the charge with the provided info.
Would you be so kind to provide us the last 4 digits of the card that was charged, date of charge & amount charged by replying to the email that was sent to you?
i have just found out i have been charged for a subscription i did not want as i had already bought a package off the internet for a full suite of products what the kin ell is going on if vpn hadn't asked me to renew i would not have known/noticed at all i want my full money back you thieving so n sos