DRI*AVG TECHNOLOGIES take $99.99 out of my account on Transaction Date: 2019-10-02 And is still paid

AVG Subscription
3

Hi Philip,

We're glad to look into this & help you.
Upon checking your account, you do have an active subscription of AVG Ultimate (as you've mentioned).
From your description, it isn't clear whether you're looking to cancel the subscription or concerned about the AVG account page (online portal).
Would you be so kind to let us know your exact query regarding subscription?
Also, it isn't recommended to share the account/order details over this post.

1

DRI*AVG TECHNOLOGIES take $99.99 out of my account on Transaction Date:     2019-10-02 And is still paid up till   March 2020 as you can see on my account ………… Can you transfer it back into my account
My Subscriptions
Only paid subscriptions will appear here.
AVG TuneUp
Period:
2 years
Available for:
4 devices
Subscription status:
Not Available
Expires on:
March 19, 2020 (145 days remaining)
Activation code: (removed)

AVG Ultimate
Period:
1 year
Available for:
Unlimited devices
Subscription status:
Subscribed
Next charge:
March 4, 2020
Activation code: (removed)

Philip Myburgh

2

Hi Philip,

We're glad to look into this & help you.
Upon checking your account, you do have an active subscription of AVG Ultimate (as you've mentioned).
From your description, it isn't clear whether you're looking to cancel the subscription or concerned about the AVG account page (online portal).
Would you be so kind to let us know your exact query regarding subscription?
Also, it isn't recommended to share the account/order details over this post.