Hello Ejgil,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you would like to get clarification on AVG charges. We are glad to help you.
It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.
DRIAVG Technologies
Why will I be charged DKK 427.30 for DRIAVG on 15-07-2024 and what will it be used for?
I paid because I thought it was the annual AVG Internet Security subscription renewal, but now I have received an email from AVG informing me that my subscription is automatically renewed on 21 September 2024 - DKK 719 for a year (order ID ***********). I thought I had paid for that. It eventually becomes a slightly expensive subscription DKK 427.30 + DKK 719.
I would like my DKK 427.30 refunded, as it is not a service I have requested. If I can't get it, I will cancel my subscription and have my bank apply for the DKK 427.30 to be refunded.
Sincerely
Ejgil Gaardbo Thomsen
(Personal information removed for privacy reason)
Hello Ejgil,
Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We understand that you would like to get clarification on AVG charges. We are glad to help you.
It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.