Hi there,
I have purchased your anti virus system last year which is about to expire soon. However I can see a -£44.99 on my account, assuming it’s being renewed. I did not want to renew it, how do I get a refund ? I have not been asked if I want it to be renewed.
kind regards,
gabriella
Hi Gabriella,
We acknowledge your request for refund.
Our system did send prior email notification about this process and the charge that is going to be taken.
Anyway, I have initiated the refund for £44.99
The refund will be returned to the payment method used to make your purchase within 5 business days.
Hi Gabriella,
We acknowledge your request for refund.
Our system did send prior email notification about this process and the charge that is going to be taken.
Anyway, I have initiated the refund for £44.99
The refund will be returned to the payment method used to make your purchase within 5 business days.