Hi Alfons,
We acknowledge your refund request.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.
Hi, I am Alfons from Indonesia.
I never used AVG before. I just login in here because in my credit card there were a billing from AVG about 33.32$ or Rp520.000. How can this happen?! I want to refund but can't do anything because to refund need used some information about the purchase information that I didn't know anything. How to fix this?
Hi Alfons,
We acknowledge your refund request.
However, upon checking your account, we're unable to find any subscriptions. It might be registered under your alternate/old email address.
Since, it isn't recommended to share the account/order info over this public post, we've sent you an email requesting the info.
Please revert to us via it to proceed further.