Beste, ik heb in de maand juni een bestelling gedaan en ook al betaald met het bedrag van
17.49 en 47.76 euro
helaas kan ik het bestand niet downloden.
graag zou ik mijn abonnement stopzetten.
vriendelijke groeten
Daniel Vanluyten
Hello Daniel,
The support here is provided in English.
We realize that you aren't able to install the paid product and hence, you would like to cancel the subscription.
There are no AVG subscriptions found under the account that you have used for posting here.
Hence, we have sent an email for you to provide all the possible email address that you would have used.
Once we have located the exact account associated with your purchase, we will proceed further on this matter.
Could you mention the name of AVG program that you tried installing and what is the error that you received?
It would help, if you share the screenshot of the error message here.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.