Driver update product

Hi John,

We are sorry to hear this.

We will help you to resolve the issue.


We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.

I bought a driver update as AVG told me drivers were out of date.  I installed it and now my pen drives don't work.  I insert them and it says 'working on it' then this device is not recognised and is corrupt.  I have work from as far back at 2013 on them which I need for my job as a sports coach.  I transferred the contents of one pen drive on an old laptop to another drive and it worked once, then I got the corrupt message next time.  Have I updated my drivers (said 6 out of date) to a version that will not recognise old windows formats?  Money wasted, have I lost the ability to recover my files or any suggestions to 'uncorupt' them and get them recognised?

Hi John,

We are sorry to hear this.

We will help you to resolve the issue.


We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.