Hello Beth,
We understand how something like this can really try your patience.
To get your issue fixed, we request you to uninstall AVG Driver updater and then reinstall it back in your pc to get your issue fixed. To reinstall AVG Driver updater please click on the following link http://www.avg.com/us-en/avg-driver-updater and download and install it.
Please feel free to contact us for any further assistance. Thank you.
My driver update scan will not progress past "Identifying system info." Yesterday I was forced to stop the scan in order to use my computer, and today I tried it again and timed it this time. After 45 minutes with the same problem, I was forced to stop the scan again. What's wrong? I was initially successful when I first purchased this product but now it won't get past that module. Can anyone help?
Hello Beth,
We understand how something like this can really try your patience.
To get your issue fixed, we request you to uninstall AVG Driver updater and then reinstall it back in your pc to get your issue fixed. To reinstall AVG Driver updater please click on the following link http://www.avg.com/us-en/avg-driver-updater and download and install it.
Please feel free to contact us for any further assistance. Thank you.