Hi David,
We are here to help.
Did you update the sound drivers recently using the AVG Driver Updater?
We request you restart the computer and check for the embarrassing message again.
If the issue persist, we have to reinstall the program. This happens when the services of the AVG Driver Updater failed to start.
Keep us posted.
Hello followed all steps to where it says click restore next to the version you selected. Sorry there is no restore to press .
Hello David,
We will help you to resolve it. Let us try to restore Audio drivers and check it.
AVG Driver Updater stores a backup of each driver before updating it to the latest driver version. To revert back to a previous driver version for troubleshooting purposes:
•Open AVG Driver Updater and click See Overview.
•Click Show details next to the driver you want to restore to a previous version.
•Click Driver versions.
•Click Restore next to the driver version you want to restore.
•Click Restore to confirm.
•The selected driver reverts back to the version you selected.
NOTE: AVG Driver Updater can only restore driver versions that were previously installed by Driver Updater.
Please try the above steps and let us know if it helps you.
hello so how do I log you in?? needs to be a live chat so can you advise where we go from here.
David.
Log me in is a secure desktop remote tool through which we can securely access your computer and perform the necessary tasks to fix the issue. You can see our live session and chat with me. If you feel your privacy is being compromised, please feel free to revoke the remote desktop permission at any point of time by just clicking "X" mark in the right top corner of the chat
window.
We're offering the remote assistance as an easy, quick and safe way to resolve your issue.
Appreciate your understanding.
yes all drivers were updated as AVG saying out of date, Since then volume is half what it use to be.
Hello followed all steps to where it says click restore next to the version you selected. Sorry there is no restore to press .
hello so how do I log you in?? needs to be a live chat so can you advise where we go from here.
David.
We are here to help.
Did you update the sound drivers recently using the AVG Driver Updater?
We request you restart the computer and check for the embarrassing message again.
If the issue persist, we have to reinstall the program. This happens when the services of the AVG Driver Updater failed to start.
Keep us posted.
We're sorry for the inconvenience caused.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
If possible can you send via email the possible fix. I ask as last time I had my computer taken over not by AVG however it was a mess after 3 hours and then I had to have it fixed by a private engineer. All be it I have lost half my volume all other parts seem ok. Still I have the issue having to re load tune up and driver update.....very annoying