I tried the Restore option and when it's done, the screen went black after asking me to reboot and click yes… What was normal?
Hi Carla,
We are sorry to hear this.
We will help you to resolve the issue.
We do have an option named 'Restore' in AVG Driver Updater. This option will restore the previously installed/updated drivers.
Refer this FAQ to restore the drivers https://support.avg.com/SupportArticleView?urlname=AVG-Driver-Updater-FAQ
Once you restored the changes, please check for the issue again.
Keep us posted.
I tried the Restore option and when it's done, the screen went black after asking me to reboot and click yes… What was normal?
I signed up for AVG Driver Updater 30-day trial on January 23, 2020.
Ever since I scanned and updated most of my drivers, my PC started to either turned off or black screen for a few minutes after I logged in.
Especially when after I opened my usual programs like Google Chrome and Krita(drawing software).
I tried to uninstall and reinstall both the Driver Updater and my other programs, but same result. How should I do?
I use Windows 10.
Hi Carla,
We are sorry to hear this.
We will help you to resolve the issue.
We do have an option named 'Restore' in AVG Driver Updater. This option will restore the previously installed/updated drivers.
Refer this FAQ to restore the drivers https://support.avg.com/SupportArticleView?urlname=AVG-Driver-Updater-FAQ
Once you restored the changes, please check for the issue again.
Keep us posted.
Carla, are you able to boot your PC normally or do you receive any error message?
Please make sure the latest Windows updates are installed on your PC and verify the issue.