E-mail downloads

Hi Klaus,

We're glad to look into this & help you.
Initially, please clarify how you access your emails. Is it through browser or email clients such as Outlook, Thunderbird?
Please let us know what happens exactly while sending/receiving emails when connected through Secure VPN. Do you receive any error message?
If so, please share us the screenshot of it for better clarity.

since 2 days ago I canno use my e-mail account if I switch the VPN on.
When I cancel it I can reach my e-mail account. What happened?

Thanks for your support
 

Hi Klaus,

We're glad to look into this & help you.
Initially, please clarify how you access your emails. Is it through browser or email clients such as Outlook, Thunderbird?
Please let us know what happens exactly while sending/receiving emails when connected through Secure VPN. Do you receive any error message?
If so, please share us the screenshot of it for better clarity.