Email protection

AVG Protection
6

Hello Jean,

We are sorry for the inconvenience caused.
Are you using the free, trial or paid version of AG Protection?
Could you please provide the screenshot of the message that appears for email scan so that we can assist you better?
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

7

Hello Jean,
Thank you for screenshot, in this case please repair your AVG Free antivirus once. Please go to control panel, program and features and look for AVG Protection Free. Select AVG Protection Free and click change then please repair your AVG program. Thank you.

1

Although I am told that I am fully protected, I have recently started to get frequent pop-up messages telling me that AVG cannot scan my emails. I am at a loss what to do to rectify this. Any assistance would be appreciated.

2

avg message

3

Hello Jean,

We are sorry for the inconvenience caused.
Are you using the free, trial or paid version of AG Protection?
Could you please provide the screenshot of the message that appears for email scan so that we can assist you better?
If you aren't sure on how to take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.

Just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

5

You are most welcome, Jean.
We are glad to know that your issue with AVG was resolved.
Please feel free to contact us if you face any issues with AVG.
Have a nice day!

4

Hello Jean,
Thank you for screenshot, in this case please repair your AVG Free antivirus once. Please go to control panel, program and features and look for AVG Protection Free. Select AVG Protection Free and click change then please repair your AVG program. Thank you.